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Most Visited Services

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Crimson Service desk is a self-service portal that provides immediate answers both during and after hours.

Zoom

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Zoom is a video conferencing service that allows you to conduct video meeting using any device with an internet connection.

GlobalProtect VPN

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The GlobalProtect VPN service provides encrypted access to various resources such as administrative systems and applications.

Teams

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Teams is available to all WSU employees and students, and employees can request a Team be created for their group via the Crimson Service Desk.

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Students can choose to share their university information with their parent or guardians through “Third Party Access.”

Cougar Manager

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Cougar Manager is the premier solution for electronic student employee time card management across many WSU campuses.

Additional Services

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Staff/Faculty Services
Visitor Services
Service Catalog

Current Projects

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WSU leverages Okta to provide Single Sign-on (SSO) services as well as user account self-service. The SSO service is currently used for myWSU, Blackboard Learn as well as many departmental and enterprise applications. More applications are planned to migrate to Okta SSO in the upcoming year including Office 365 and Workday.

Teams

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Teams offers a modern group workspace within Office 365 that includes tools and content targeted for teams of people working towards a common goal or purpose. Teams is available to all WSU employees and students, and employees can request a Team be created for their group via the Crimson Service Desk.

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